Increasing Referrals & Repeat Business

Tip 2: Have Good Manners

How: Say "Thank You" to your customers that go out of their way to recommend your products or services by rewarding them with a gift.

Why: One of the best ways to get your customers to talk about your business is to acknowledge them.

Tip in Action: Some of our best customer results have been with items as standard as a starbucks gift card and as unique as a select gold coin.

Tip Success: As an example, Organic Mind and Body, a health spa, offered a Free Massage. The resulting referrals from existing clients increased by over 300% adding 12% to their bottom line with minimal effort.
June 24, 2008|Tipster: Nicole Wicks

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